FAQ

Frequently asked questions.

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General Questions

What flavour are your smoothies?

Our smoothies have a very slight vanilla taste. Great to have by itself or versatile enough to blend with ingredients that you enjoy, such as banana, mango, blueberries, milk, yoghurt. Having these enjoyable options can make a huge difference for fussy toddlers or mums with nausea.

How often should I take the smoothies?

For all of our smoothie products, we recommend taking only one sachet per person per day.

Can I mix the smoothies with milk instead of water?

Yes. Our smoothies can be mixed with water, regular milk, almond milk, oat milk or coconut milk. Try a few options and use whichever you enjoy most.

Do your products contain dairy?

Our Mummy Smoothies and Toddler Smoothie contain dairy.

Are your smoothies gluten free?

Yes — all of our smoothies are gluten free.

Can I still use the Mummy Smoothies if I'm not pregnant or breastfeeding?

Yes. Our smoothies are nutritional supplements and are safe to consume even if you're not pregnant or breastfeeding. Many customers continue to enjoy the wellbeing benefits well after having children. In this situation we'd recommend the Pre-Conception & Pregnancy Smoothie — 15.1g of protein, omega-3 (DHA), probiotics, collagen and 20 vitamins and minerals, including 100% of the daily RDI of iodine, vitamin C, B vitamins (including folate) and 200% RDI of vitamin D.

Do I need to see my doctor before trying the Mummy Smoothie?

Our Mummy Smoothies are designed to nutritionally support pregnant and breastfeeding women and can be used in place of other pre- and post-natal supplement brands. If you're unsure, please show our smoothies to your health professional for their advice.

Do you offer samples to try?

Yes. We understand you may not want to invest in a whole box upfront — you can purchase samples from our shop to try first.

How fast is shipping?

We dispatch within 24 hours from our Brisbane warehouse. Most Australian orders arrive in 2–5 business days, and shipping is free on orders over $119. For overseas customers, orders may take roughly 7 to 21 days depending on your location.

Are your products Australian made?

Yes — our products are made in Australia. We use as many Australian-sourced ingredients as possible, with our formulas containing between 72% and 83% Australian ingredients.

Do health professionals recommend Optivance smoothies?

Our pregnancy and breastfeeding smoothies are regulated as nutritional food products under the Australia New Zealand Food Standards Code (ANZFSC), Standard 2.9.5 — food for special medical purposes. They can be sold and recommended by doctors, hospitals, dieticians and pharmacists. Health professionals can request samples by emailing info@optivance.com.au.

Pre-Conception & Pregnancy

Can I take the Mummy Smoothie for Pregnancy and a prenatal tablet like Elevit at the same time?

The Mummy Smoothie for Pre-Conception & Pregnancy is an alternative to prenatal tablets — take either the tablet or the smoothie each day, not both. The smoothie includes 100% of a pregnant woman's RDI of key vitamins and minerals (B vitamins including folate, iodine, vitamin C) and 200% RDI of vitamin D, plus 15.1g of protein, fibre, omega-3 (DHA), collagen and probiotics.

Is the Mummy Smoothie safe if I have Gestational Diabetes?

It can be an excellent part of a Gestational Diabetes meal plan, providing essential nutrition with less than one carbohydrate exchange per sachet. Each sachet contains only 12.8g of carbohydrate (11.7g of which is natural milk lactose) and no added sugar.

Can I take the Mummy Smoothie all through pregnancy?

Yes. The Mummy Smoothie for Pre-Conception & Pregnancy is designed to support you and your developing baby through every trimester.

I have an MTHFR gene mutation — does the Pregnancy Smoothie contain activated folate?

Yes. The Mummy Smoothie for Pre-Conception & Pregnancy contains Calcium L-Methylfolate, the activated bio-available form of folate, rather than synthetic folic acid.

Will the Mummy Smoothie help me fall pregnant?

Many things support fertility — a healthy weight, balanced diet, exercise and avoiding alcohol and smoking. The Mummy Smoothie for Pre-Conception & Pregnancy is formulated to support women trying to conceive and contains the key ingredients you should already be taking should you fall pregnant.

Can I take the Mummy Smoothie while trying to conceive?

Yes. As soon as you start trying for a baby it's advised to begin a prenatal supplement, so your growing baby is supported from the very first weeks — often before you even know you're pregnant.

I struggle to swallow prenatal tablets — can the smoothie help?

Many women dislike prenatal tablets, especially with morning sickness. The Mummy Smoothie is a much gentler alternative that's easier to swallow and can be sipped slowly, or blended with milk, yoghurt or your favourite fruits.

What are the most important vitamins and minerals in pregnancy supplements?

Folic acid, iron, calcium, vitamin D, DHA and iodine are among the most essential for supporting baby's development and the mother's health.

Can I get all the nutrients I need from food alone during pregnancy?

A balanced diet is crucial, but it's often challenging to get every necessary nutrient from food alone, which is why a quality supplement helps fill the gaps.

Are there any risks with taking pregnancy supplements?

When taken as directed, pregnancy supplements are generally safe — but always consult your healthcare provider to avoid excessive intake.

When should I start taking pregnancy supplements?

Ideally during preconception or as soon as you know you're pregnant, to support early foetal development.

Breastfeeding

Is the Breastfeeding Smoothie safe if I'm pregnant?

We recommend you don't take the Mummy Smoothie for Breastfeeding while pregnant — it contains fenugreek, which shouldn't be consumed during pregnancy in amounts greater than those found in food. If you're breastfeeding and fall pregnant, switch to the Mummy Smoothie for Pregnancy.

How long after birth do I swap from the Pregnancy to the Breastfeeding Smoothie?

Ideally, switch as soon as you give birth. The formulations are different and the Breastfeeding Smoothie is specifically designed to support you throughout your breastfeeding journey. Tip: pack a few sachets in your hospital bag.

I'm breastfeeding and feel tired and rundown — will the smoothies help?

Breastfeeding is nutritionally depleting, and with broken sleep and the demands of a new baby, exhaustion is common. The Mummy Smoothie for Breastfeeding is designed to replenish and rejuvenate with protein, omega-3 fatty acids, carbohydrates and B vitamins to support you and your growing baby.

Toddler Smoothie

Can I make the Toddler Smoothie with milk instead of water?

Yes — it's perfectly fine to mix the Toddler Smoothie with milk if your toddler finds it more enjoyable. You can also blend it with their favourite fruits for added nutrition.

Can my 4-year-old have the Toddler Smoothie?

Absolutely. When your child turns 4 or older, the Toddler Smoothie remains safe to use as it's designed to be supplemental to their daily nutritional intake — particularly helpful for fussy eaters.

How can I use NDIS payment for the Toddler Smoothie?

We work with many NDIS clients. Email info@optivance.com.au with your client name, contact details, NDIS number and number of products you'd like. We'll issue an invoice — you can either send it to your NDIS provider for payment, or pay yourself and claim reimbursement.

Subscriptions

How does the subscription work?

Choose your delivery frequency at checkout, save 15% on every order, and pause, skip or cancel anytime from your account — no questions asked.

Can I pause or cancel my subscription?

Yes — you're in full control. Pause, skip a delivery or cancel anytime directly from your Optivance account.

Still have questions?

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